0 items 0

Frequently Asked Questions

  • By federal law, all firearms must be shipped to a valid Federal Firearms License holder. Firearms WILL NOT be shipped to a customer’s residence. We can ship to the FFL of your choosing that is near you. Select an FFL from our available list during checkout, or have your chosen FFL provide us with the license, referencing your name and order number, after purchasing.

  • Our shopping cart can be accessed by the link in the upper-right corner of all GunONlineStore pages. You can put the items you would like to purchase in this cart while you continue to shop. Placing an item in your cart does not obligate you to purchase it. You can delete the item from your cart later. To put an item in your shopping cart, browse our categories, or search for an item by typing it into the search bar. When you find an item you would like to purchase, click on “add to cart.” Once your cart contains all of the products you would like to purchase, click on the “View Cart & Checkout” button to finish your order. For further detailed instructions, you can visit our “Buying Guns Online” page.

  • Once we receive you order, you will receive a confirmation email with your order number via the email address you provided for your account. When your order is shipped you will receive another email with your UPS tracking number.

  • Due to the sales tax law changes the past couple of years, the tax may be charged depending on your home state. The tax is calculated based on your location.

  • Sorry, but at this time, we do not sell or ship outside the United States.

  • We ship from multiple warehouses and at times run specials independently depending on a number of factors such as freight costs, special one-time purchases, overstocks, etc. A cheaper price does not mean the firearm or product is used or blemished. Prices may vary but the product you receive will be the same regardless of the warehouse.

  • Please send an email to  sales@gunsonlineStore.com to reach a GunsOnlineStore associate. We would be happy to send you another copy and/or confirm your order and email address.

  • To track your shipment, open your email containing the tracking number. Click on the link to track your order.

  • You will receive your tracking information email, once payment is confirmed and your package has been registered for delivery
  • Due to shipping restrictions, we are unable to ship to APO/FPO addresses.

  • GunsOnlineStore products are backed by the manufacturer’s warranty. We recommend that you check with the manufacturer to understand their warranty policy. You have the option to purchase Gunbuyer’s Customer Care Plan. You can view more details on the product page where you have the option to add this additional service.

  • No, we do not require a special license to purchase.
  • As with most technology, there are times when errors occur and Gunbuyer does not guarantee that product titles, descriptions, or photos are 100% accurate. If you have a concern regarding a specific item please contact us prior to purchase. GunOnlineStore reserves the right to correct any errors on our website that are discovered.

  • Please follow our guidelines for returning an item and view our Returns page. Be aware that ammunition and food are not returnable or refundable; all sales are final.